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Bernice Cheng
Dimi and Danielle were excellent. They were going door to door as representatives of Verizon and stopped by our house. They were very polite, friendly, approachable, and knowledgeable. We were their last stop at 8pm and they were very patient with us the entire time, answering all our questions and calling a colleague when they didn’t know something, which was rare. Pretty much everything Dimitri was telling us was verified in writing in the contract we signed. I hope the internet service is as good as they were!
Chakib Amanar
I recently had the pleasure of speaking with Dimitri, Josue and Radia from Verizon, and I must say the service was exceptional. From the moment I connected with them, the representative was courteous, knowledgeable, and eager to assist. They patiently listened to my concerns, provided clear and concise answers to my questions, and offered helpful suggestions to improve my plan. They demonstrated a deep understanding of Verizon’s services and were able to explain complex details in a way that was easy to understand. What stood out the most was their genuine commitment to ensuring my satisfaction. They went above and beyond to resolve my issues promptly, even following up to make sure everything was working smoothly. Overall, my experience with Verizon’s customer service was outstanding, and I highly recommend them for their professionalism and dedication to their customers.